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Acas National - 0207 210 3613 Acas Helpline - 0845 747
4747 |
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www.acas.org.uk |
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Acas (Advisory, Conciliation and Arbitration Service)
aims to improve organisations and working life through better employment
relations. Acas provides information, advice and training. It works
with employers and employees to solve problems and improve performance.
Acas publishes best practice guides and advisory booklets. |
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Guidance
on Age and the Workplace |
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www.advicenow.org.uk |
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AdviceNow is an independent not-for-profit website offering information
on rights and legal issues, collected from over 200 UK websites. It
can locate your nearest advice service/solicitor and provides links
to a vast range of other sites and services for individuals dealing
with (age) discrimination in the workplace. AdviceNow is part of the
Age and Advice Network. |
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020 7407 4070 |
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www.adviceuk.org.uk |
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adviceUK is the UK's largest support network for free independent
advice centres, with almost 1000 member advice organisations including
those dealing with age discrimination. It provides a range of services
tailored for advisors and advice organisations including management
support services and training programmes, particularly in the London
region. The website provides links to further advice sector information
and other advice networks. adviceUK is part of the Age and Advice
Network. |
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www.asauk.org.uk |
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The Advice Services Alliance is the umbrella body for independent
advice services in the UK. Ostensibly aimed at advice services themselves,
it nonetheless provides a useful basic list of links to its member
advice services via its website. |
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(Freephone) - 0800 009966 |
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www.ageconcern.org.uk |
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Age Concern promotes the well being of older people in later life,
and is committed to tackling ageism and reducing age discrimination.
It provides information and advice at a local level, and publishes
extensive information on tackling ageism in the workplace and a free
guide on the implications of the Age Regulations for the individual.
Local information via the four national Age Concern websites can be
accesssed from the Age Concern England website. Age Concern England
is a member of the Age and Advice Network. |
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Age
Discrimination Law |
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Calling
time on Age Discrimination - A Guide. |
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FAQs |
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Local CAB numbers available from website. General admin number (no
advice) - 020 7833 2181. |
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www.citizensadvice.org.uk
www.adviceguide.org.uk |
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The Citizens Advice service helps people resolve their legal, money
and other problems by providing free information and advice from nearly
3,400 locations, and by influencing policymakers. Its online advice
guide provides advice for the individual on all aspects of age discrimination
in the workplace, including job applications, redundancy and unfair
dismissal. Citizens Advice is a member of the Age and Advice Network. |
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Age
discrimination at work |
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0845 345 4345 |
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www.clsdirect.org.uk |
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The Community Legal Service brings together a range of organisations
(including Law Centres, Citizens Advice, solicitors and advice centres)
to provide legal information and advice for individuals in England
and Wales. Their website can be used to locate advisors and, if people
qualify for legal aid, free advice on a range of issues is available
via a helpline. |
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www.direct.gov.uk |
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Directgov is an online service bringing together public service
information from across UK Government departments. The site offers
information on the Age Regulations, and links to further sources of
help and support regarding the legislation. |
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Age
discrimination |
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020 7215 5000 |
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www.berr.gov.uk |
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The Department for Business Enterprise and Regulatory Reform (BERR),
formerly known as the Department of Trade and Industry (DTI), is
the government department responsible for employment policy and legislation. The
DTI provided general notes on the Age Regulations and a questionnaire
to help individuals establish their eligibility to make a complaint. These
are now on the BERR website. |
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Notes
on the Regulations |
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The
Questionnaire |
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Public enquiry line - 0845 795 9775 (no legal advice) |
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www.employmenttribunals.gov.uk |
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The Employment Tribunals are judicial bodies established to resolve
disputes between employers and employees over employment rights. Their
website provides information about the tribunal's procedures and gives
guidance on how to make or respond to a claim. |
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020 7438 1010 |
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www.ecu.ac.uk |
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Founded in 2000, the Equality Challenge Unit promotes equality and
diversity in higher education. It has issued general guidance notes
and an extensive FAQ section to assist those providing student-related
services. With UCEA (University and Colleges Employers Association)
ECU has convened a joint working group to support the sector in implementing
the Age Regulations. This group has produced five guidance notes. |
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The
Employment Equality (Age) Regulations 2006 - General Guidance Note
on Age and Student Issues |
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FAQs |
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New
Age Thinking |
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Guidance
Note 1 - Pay and Benefits |
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Guidance
Note 2 - Recruitment and Selection |
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Guidance
Note 3 - Performance Management |
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Guidance
Note 4 - Flexible Working |
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Guidance
Note 5 - Training and Development |
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General - 028 90 500600 |
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www.equalityni.org |
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The Equality Commission works towards eliminating discrimination
and promoting equality of opportunity in Northern Ireland. It has
launched draft guidance and consultation packs in preparation for
the Age Regulations. The information for individuals includes a guide
to the law and their rights, and links to further organisations dealing
with the Regulations. The Commission also publishes a copy of the
Age Regulations for Northern Ireland, and the explanatory notes. |
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The
Employment Equality (Age) Regulations (Northern Ireland) 2006 |
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Explanatory
notes on Regulations |
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Age
Discrimination in Northern Ireland - A Guide for Workers and Employees |
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0845 604 6610 - England main number
0845 604 6620 - England textphone
0845 604 6630 - England fax
0845 604 8810 - Wales main number
0845 604 8820 - Wales textphone
0845 604 8830 - Wales fax
0845 604 5510 - Scotland Main
0845 604 5520 - Scotland Textphone
0141 228 5912 - Scotland – Fax |
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www.equalityhumanrights.com |
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The recently launched Equality and Human Rights Commission (EHRC)
champions equality and human rights for all, working to eliminate
discrimination, reduce inequality, protect human rights and to
build good relations, ensuring that everyone has a fair chance
to participate in society.
The EHRC has taken over responsibility and the work of the Equal
Opportunities Commission, the Commission for Race Equality and
the Disability Rights Commission in respect of gender, race and
disability. But it has also taken on responsibility for
the newer equality strands of age, religion or belief and sexual
orientation.
At present their publications and support materials on ‘age
discrimination’ are extremely limited. However, they
do have a ’Helpline’ which gives information and guidance
on discrimination (including age discrimination) and human rights
issues. The Helpline can be contacted by telephone, text
phone, letter, email or fax.
Please note, the EHRC’s Helpline offices do not
accept visitors and only provide a phone and correspondence service.
They do not provide face to face advice. |
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Help the Aged London - 020 7278 1114, SeniorLine: 0808 800 6565 |
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www.helptheaged.org.uk |
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Help the Aged is an international charity fighting to free disadvantaged
older people from poverty, isolation and neglect. It campaigns for
change in government policy, undertakes research into the needs of
older people and provides local services in communities across the
UK and overseas. Via their website Help the Aged provides examples
of age discrimination in the workplace and how to take action. Free
advice can also be obtained via their Seniorline helpline. See also
the information and services provided by TAEN. Help the Aged is a
member of the Age and Advice Network. |
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How
to recognise cases of age discrimination - A guide for workers |
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Heyday Customer Services – 08458 88 22 22 |
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www.heyday.org.uk |
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Heyday is a not-for-profit organisation aimed helping older people
enjoy a ‘modern retirement’. Heyday offers information
on the implications of the Age Regulations for older workers and links
to further sources of information and advice. |
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Heyday
- Mandatory Retirement Age campaign |
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www.lawcentres.org.uk |
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Law Centres provides free independent legal advice and representation
to the most disadvantaged members of society throughout the UK. Information
and advice can only be accessed through weblinks and contact details
on the central Law Centres Federation website. |
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0116 204 4200 |
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www.niace.org.uk |
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The National Institute of Adult and Continuing Education (NIACE)
campaigns for the interests of adult learners and potential learners,
and for equality and diversity in adult learning. Through the NIACE
Older and Bolder Initiative it has launched a website and telephone
helpline dealing with the implications of the Age Regulations for
adult learners. NIACE is a member of the Age and Advice Network. |
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Age
Regulations Website |
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028 9040 8888 |
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www.nilsc.org.uk |
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The Northern Ireland Legal Services Commission promotes fair and
equal access to justice in Northern Ireland. The website can be used
to locate your nearest solicitor. |
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0870 143 0970 |
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www.rjw.co.uk |
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A national firm of solicitors dedicated to upholding the legal rights
of individuals. The firm has grown from its trade union roots into
a national organisation with nine offices across England and Wales,
and an associated office in Scotland. It represents clients across
a range of areas, including employment.
The firm has a questionnaire on its website for individuals who
think they may have a claim for discrimination based on their age.
All people need to do is fill in the questionnaire online (or by
phone at 0870 143 0970) and respond to some straightforward questions.
The firm’s solicitors will then assess their prospects of
succeeding in a claim, and contact them with their opinion. The
services are free and 100% confidential. The firm also provides
a number of specialist sections on its website for people working
in industries where age discrimination has traditionally been a
problem.
|
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Age
Discrimination EqualityXpress questionnaire |
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Advertising,
Marketing & PR |
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Accountancy |
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Legal |
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Finance |
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Legal Aid Helpline - 0845 122 8686 |
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www.slab.org.uk |
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The Scottish Legal Aid Board manages legal aid in Scotland, providing
legal assistance for those who could not otherwise afford it. The
helpline can be used to establish if you qualify for legal aid, and
both the helpline and the website can be used to find a legal aid
solicitor. |
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0207 843 1590 |
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www.taen.org.uk |
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TAEN -The Age and Employment Network is a network of 250 member
organisations who represent the leading expertise on age and employment.
TAEN has produced the series of guides around the various aspects
of the Age Regulations on this site and provides a wide range of publications
on age and employment issues on its main website. |
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Simple
guide to the Age Regulations |
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How
to recognise cases of age discrimination - A guide for workers |
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0800 783 0266 |
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www.thompsons.law.co.uk |
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Thompsons Solicitors is the largest specialist personal injury practice
in the country. The firm also help members of Trade Unions with matters
relating to employment rights such as pensions, dismissals, discriminations,
equal pay and transfer of undertaking (TUPE). They have published
a guide to the Age Regulations and its impact on retirement procedures.
A free copy of the guide is available on request by emailing info@thompsons.law.co.uk |
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| Employment
Equality (Age) Legislation. A Guide |
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020 7636 4030 Know Your Rights Line – 0870 600 4882 |
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www.tuc.org.uk |
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The Trades Unions Congress (TUC) has 70 affiliated unions (representing
about 7 million people) and campaigns for a fair deal at work. It
operates at a regional level and provides a briefing on the Age Regulations,
and further information, guidance and mythbusting facts on its Worksmart
website. It also provides a helpline on general employment rights.
The TUC is a member of the Age and Advice Network. |
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TUC
Briefing on Age Regulations |
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TUC
- Age Equality |
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Worksmart:
Your rights - age discrimination |
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Worksmart:
Age discrimination Mythbuster |
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www.workingrights.co.uk |
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Working Rights was formed to offer a reference point on understanding
employee rights both as an employee or employer. The site tells you
about your rights at work, from discrimination through to what action
you can take when faced with losing your job. The site includes a
section on age issues. |
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Age
discrimination |
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020 8772 9746 |
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www.youthaccess.org.uk |
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Youth Access is the membership organisation for information, advice,
counselling and support services for young people. It provides an
online directory of support services for young people across the UK.
Youth Access is a member of the Age and Advice Network. |
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